What's the worst customer service experience you had with any poker site?

[Heatman]

Good customer service is a must for me in any poker site I would be interested in making use for my games. If the customer service support isn't reliable and trustworthy to be prompt in responding and resolving issues, I wouldn't care about using the poker site's services.

What's the worst support experience you've had with any poker site's customer service?

 

[Bawse]

The worst experience with customer service I had was with ACR Poker when I started promoting them again, they closed my affiliate account with hundreds of players I sent them, and I was collecting revenue monthly off those accounts.

I'm still upset about losing my affiliate account. I will never partner with them again. It's in their terms of service that they can remove affiliate accounts whenever they no longer value the partnership.

 

[Shortie]

Of all the poker sites I have used in the past, I can't say that I have had a bad experience at all with any of their customer service. I can see how some people would have though and it's always a shame to have to deal with bad customer service.